How to save my progress?

Your progress is saved in the Cloud (NOT in Facebook). In order to save your progress and be able to restore it in the future, you need to s...

💾My Account: Facebook

Why and how should I connect the game to Facebook?You need to connect to Facebook to keep in touch with your friends who also play KoT: be i...

Clear or reset Google Play Store app cache and data

If you've stumbled upon a "Flow for Sku" issue, or something is not letting you play, we advise clearing or resetting the Google Play Store ...

I'm older than 16 now, can I see the guild chat?

Unfortunately, the age you choose when you start the game cannot be changed for your current character later, even if you chose it by mistak...

My game crashes or won't load (Android)

1. Please make sure you have downloaded the game from Google Play store. We cannot guarantee a smooth performance if you have downloaded the...

My game crashes or won't load (iOS)

1. Please make sure that you have the latest iOS version. Navigate to Settings > General > Software and check if an update is availabl...

I keep losing connection

Please make sure that you are connected to a stable network, whether it is Wi-Fi or mobile data (3G/4G/5G). Even if the connection bars...

My dungeon was reset due to cheating

We have developed a script that allows us to automatically detect players who use third-party software to create impossible dungeons and res...

How to turn the notifications on/off? (Android)

If you are on Android ver. 4.1 and higher:Settings > Device > Application Manager > King of Thieves > Show Notifications ON/OFFI...

How to turn the notifications on/off? (iOS)

If you are on iOS 7 and higher:Settings > Notifications > King of Thieves > Allow Notifications ON/OFF If you declined to rece...

Can I play on one KoT account using devices with different OS (iOS, Android, etc.)?

Unfortunately, you cannot. It is not possible to play King of Thieves by using devices with different OS simultaneosly.

Can I play on one KoT account using two different devices? (Android)

Yes, you can. Make sure that Cloud synchronization is turned on in game Options on the device that has your progress. Then do the following ...

Can I play on one KoT account using two different devices? (iOS)

Yes, you can. Sign in with the same iCloud account and make sure iCloud synchronization is turned on on both devices. If this is your case, ...

Can I change my character's nickname?

You should choose your nickname very carefully when you register your account, as it will remain with your account forever. It cannot b...

How can I delete my game progress?

If you want to start from a scratch, simply reinstall the game and you will start it from the very beginning. After completing the tutorial,...

How do I restore my progress?

1. Make sure that you are signed in under the same Apple or Google account as before.2. Download the game from the official application stor...

I am no longer able to watch ads

You can only watch a limited number of ads to get lockpicks, otherwise, this feature would have been overpowered. They will start showing up...

Some of my resources have disappeared. What happened?

We have all been in situations where resources seem to be scarcer than they should be, but please remember that they cannot disappear on the...