We are aware of the issue where some players have not received rewards for participating in the recent Grand Prix event. We apologize for any inconvenience this may have caused. Our team is currently working on resolving this issue to make sure that all players will receive their deserved rewards as soon as possible.
In the meantime, please refrain from contacting support regarding this issue. Rest assured that we are doing everything we can to resolve it promptly.
Thank you for your patience and understanding.